A new account finished its initial onboarding flow.
onboarding.account.update
An existing account’s onboarding data was updated — for example a status change, information correction, or verification outcome.
The data object mirrors the shape of the Retrieve Account API response.
verification_status enum differs from the API. In this webhook payload the
rejected and returned states are delivered as REJECTED and RETURNED, whereas the
Retrieve Account and
List Connected Accounts
API responses return REJECT and RETURN. All other values (PENDING, APPROVED,
EXPIRED) are identical.
Account details associated with the event. Shape mirrors the response of the Retrieve Account API, with one caveat: on the onboarding.account.update event, document URLs and representative-level internal fields (documents, other_documents, representative_id, email_address, idv_status) are typically omitted because the update payload reflects the compliance-reviewed state rather than the applicant-submitted profile.
Show child attributes
Response
200
Return 200 to acknowledge receipt.
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\"city\": \"San Francisco\",\n \"country\": \"US\",\n \"line1\": \"456 Elm Street\",\n \"line2\": \"Suite 100\",\n \"state\": \"CA\",\n \"postal_code\": \"94105\"\n }\n }\n ]\n }\n}"},{"language":"json","filename":"updated","code":"{\n \"version\": \"V1.6.0\",\n \"event_name\": \"ONBOARDING\",\n \"event_type\": \"onboarding.account.update\",\n \"event_id\": \"ee55eeb7-7417-4af1-8ae0-be3052b705b6\",\n \"source_id\": \"fe33188c-954c-4a6b-8c6b-9fce08930ce9\",\n \"data\": {\n \"account_id\": \"fe33188c-954c-4a6b-8c6b-9fce08930ce9\",\n \"account_name\": \"sub merchant\",\n \"short_reference_id\": \"CB6664676352\",\n \"direct_id\": \"b1b89684-c2c4-4d54-b8a8-3572727fd120\",\n \"email\": \"[email protected]\",\n \"country\": \"SG\",\n \"entity_type\": \"COMPANY\",\n \"status\": \"ACTIVE\",\n \"verification_status\": \"APPROVED\",\n \"review_reason\": \"\",\n \"contact_details\": {\n \"email\": \"[email protected]\",\n \"phone\": \"+1 2345678\"\n },\n \"business_details\": {\n \"legal_entity_name\": \"SUB UQPAY PTE LTD\",\n \"legal_entity_name_english\": \"SUB UQPAY PTE LTD\",\n \"business_structure\": \"LIMITED_COMPANY\",\n \"incorporation_date\": \"2020-01-01\",\n \"registration_number\": \"123456789\",\n \"merchant_category_code\": \"0742\",\n \"product_description\": \"description\",\n \"website_url\": \"https://www.uqpay.com\",\n \"estimated_worker_count\": \"BS002\",\n \"account_purpose\": [\n \"business_payment\",\n \"bill_payment\"\n ],\n \"monthly_estimated_revenue\": {\n \"amount\": \"TM003\",\n \"currency\": \"USD\"\n },\n \"identifier\": {\n \"type\": \"VAT\",\n \"number\": \"SG123456789\"\n }\n },\n \"registration_address\": {\n \"city\": \"city\",\n \"line1\": \"123 Innovation Drive\",\n \"line2\": \"Suite 100\",\n \"state\": \"ST\",\n \"postal_code\": \"94105\"\n },\n \"business_address\": [\n {\n \"city\": \"city\",\n \"country\": \"SG\",\n \"line1\": \"123 Innovation Drive\",\n \"line2\": \"\",\n \"state\": \"ST\",\n \"postal_code\": \"94105\"\n }\n ],\n \"representatives\": [\n {\n \"first_name\": \"San\",\n \"last_name\": \"Zhang\",\n \"nationality\": \"SG\",\n \"date_of_birth\": \"1980-05-20\",\n \"as_applicant\": true,\n \"roles\": \"DIRECTOR\",\n \"share_percentage\": \"0.00\",\n \"identification\": {\n \"type\": \"PASSPORT\",\n \"id_number\": \"A12345678\"\n },\n \"residential_address\": {\n \"city\": \"city\",\n \"country\": \"SG\",\n \"line1\": \"456 Elm Street\",\n \"line2\": \"Suite 100\",\n \"state\": \"ST\",\n \"postal_code\": \"94105\"\n }\n },\n {\n \"first_name\": \"luca\",\n \"last_name\": \"Smith\",\n \"nationality\": \"US\",\n \"date_of_birth\": \"1980-05-20\",\n \"as_applicant\": false,\n \"roles\": \"UBO\",\n \"share_percentage\": \"15.50\",\n \"identification\": {\n \"type\": \"PASSPORT\",\n \"id_number\": \"A12345678\"\n },\n \"residential_address\": {\n \"city\": \"San Francisco\",\n \"country\": \"US\",\n \"line1\": \"456 Elm Street\",\n \"line2\": \"Suite 100\",\n \"state\": \"CA\",\n \"postal_code\": \"94105\"\n }\n }\n ]\n }\n}"}],"requestExampleType":"webhook","responseExampleType":"generated"},"dependencies":{"parameters":{},"requestBody":{"required":true,"content":{"application/json":{"schema":{"type":"object","required":["event_id","event_name","event_type","source_id","version"],"properties":{"event_id":{"type":"string","format":"uuid","description":"A unique identifier for this event.","isRequired":true,"uniqueKey":"event_id","typeLabel":"string\u003cuuid>"},"event_name":{"type":"string","description":"Top-level event category.","enum":["ONBOARDING"],"isRequired":true,"uniqueKey":"event_name","typeLabel":"enum\u003cstring>"},"event_type":{"type":"string","description":"The specific event type that occurred.","enum":["onboarding.account.create","onboarding.account.update"],"isRequired":true,"uniqueKey":"event_type","typeLabel":"enum\u003cstring>"},"source_id":{"type":"string","description":"Account 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Shape mirrors the response of the [Retrieve Account](/account-center/v1.6/api-reference/retrieve-account) API, with one caveat: on the `onboarding.account.update` event, document URLs and representative-level internal fields (`documents`, `other_documents`, `representative_id`, `email_address`, `idv_status`) are typically omitted because the update payload reflects the compliance-reviewed state rather than the applicant-submitted profile.\n","properties":{"account_id":{"type":"string","format":"uuid","description":"Unique identifier of the account.","uniqueKey":"data.account_id","typeLabel":"string\u003cuuid>"},"account_name":{"type":"string","description":"Display name of the account.","uniqueKey":"data.account_name","typeLabel":"string"},"direct_id":{"type":"string","description":"Indicates the main account ID to which the current data belongs. If `0`, the data belongs to the main account. If not `0`, the data belongs to a sub-account, and this field refers to the main account ID.\n","uniqueKey":"data.direct_id","typeLabel":"string"},"short_reference_id":{"type":"string","description":"Human-readable short reference.","uniqueKey":"data.short_reference_id","typeLabel":"string"},"email":{"type":"string","description":"Primary email associated with the account.","uniqueKey":"data.email","typeLabel":"string"},"country":{"type":"string","description":"Country code where the account is registered (ISO 3166-1 alpha-2).","uniqueKey":"data.country","typeLabel":"string"},"entity_type":{"type":"string","description":"Entity type of the account holder.","enum":["INDIVIDUAL","COMPANY"],"uniqueKey":"data.entity_type","typeLabel":"enum\u003cstring>"},"status":{"type":"string","description":"Current status of the account. 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Note: for the rejected and returned states this webhook delivers `REJECTED` / `RETURNED`, whereas the [Retrieve Account](/account-center/v1.6/api-reference/retrieve-account) and [List Connected Accounts](/account-center/v1.6/api-reference/list-connected-accounts) API responses return `REJECT` / `RETURN`.\n","uniqueKey":"data.verification_status","typeLabel":"string"},"review_reason":{"type":"string","description":"Free-text reason returned by compliance review. Empty string when no reason is provided.","uniqueKey":"data.review_reason","typeLabel":"string"},"contact_details":{"type":"object","description":"Primary contact information for the account.","properties":{"email":{"type":"string","description":"Contact email address.","uniqueKey":"data.contact_details.email","typeLabel":"string"},"phone":{"type":"string","description":"Contact phone number in international format (e.g., `+65 12345678`).","uniqueKey":"data.contact_details.phone","typeLabel":"string"}},"uniqueKey":"data.contact_details","typeLabel":"object"},"business_details":{"type":"object","description":"Business profile information. Present for `COMPANY` entity type.","properties":{"legal_entity_name":{"type":"string","description":"Registered legal entity name in its local script.","uniqueKey":"data.business_details.legal_entity_name","typeLabel":"string"},"legal_entity_name_english":{"type":"string","description":"Registered legal entity name in English.","uniqueKey":"data.business_details.legal_entity_name_english","typeLabel":"string"},"business_structure":{"type":"string","description":"Legal structure of the business (e.g., `SOLE_PROPRIETOR`, `LIMITED_COMPANY`, `PARTNERSHIP`).","uniqueKey":"data.business_details.business_structure","typeLabel":"string"},"incorporation_date":{"type":"string","format":"date","description":"Date the business was incorporated.","uniqueKey":"data.business_details.incorporation_date","typeLabel":"string\u003cdate>"},"registration_number":{"type":"string","description":"Business registration number issued by the incorporating authority.","uniqueKey":"data.business_details.registration_number","typeLabel":"string"},"merchant_category_code":{"type":"string","description":"Merchant Category Code (MCC) describing the line of business.","uniqueKey":"data.business_details.merchant_category_code","typeLabel":"string"},"product_description":{"type":"string","description":"Short description of the products or services offered.","uniqueKey":"data.business_details.product_description","typeLabel":"string"},"website_url":{"type":"string","description":"Primary website URL.","uniqueKey":"data.business_details.website_url","typeLabel":"string"},"estimated_worker_count":{"type":"string","description":"Coded range for the estimated number of employees (e.g., `BS001`, `BS002`, `BS003`).","uniqueKey":"data.business_details.estimated_worker_count","typeLabel":"string"},"issuing_countries":{"type":"array","description":"Jurisdictions in which the business is authorised to operate. Only present on the `create` event.","items":{"type":"string","uniqueKey":"data.business_details.issuing_countries.items.[INDEX]","typeLabel":"string"},"uniqueKey":"data.business_details.issuing_countries","typeLabel":"string[]"},"account_purpose":{"type":"array","description":"Intended use of the account, one or more values (e.g., `business_payment`, `bill_payment`). Typically present on the `update` event after compliance classification.","items":{"type":"string","uniqueKey":"data.business_details.account_purpose.items.[INDEX]","typeLabel":"string"},"uniqueKey":"data.business_details.account_purpose","typeLabel":"string[]"},"monthly_estimated_revenue":{"type":"object","description":"Estimated monthly revenue for the business.","properties":{"amount":{"type":"string","description":"Coded revenue band (e.g., `TM001`, `TM002`, `TM003`).","uniqueKey":"data.business_details.monthly_estimated_revenue.amount","typeLabel":"string"},"currency":{"type":"string","description":"Currency of the revenue band (ISO 4217). May be a comma-separated list when the account operates in multiple currencies — for example `USD,EUR,SGD`.","uniqueKey":"data.business_details.monthly_estimated_revenue.currency","typeLabel":"string"}},"uniqueKey":"data.business_details.monthly_estimated_revenue","typeLabel":"object"},"identifier":{"type":"object","description":"Tax or regulatory identifier for the business.","properties":{"type":{"type":"string","description":"Identifier type, such as `VAT` or `TAX_ID`. Empty string if not supplied.","uniqueKey":"data.business_details.identifier.type","typeLabel":"string"},"number":{"type":"string","description":"Identifier number. Empty string if not supplied.","uniqueKey":"data.business_details.identifier.number","typeLabel":"string"}},"uniqueKey":"data.business_details.identifier","typeLabel":"object"}},"uniqueKey":"data.business_details","typeLabel":"object"},"registration_address":{"type":"object","description":"Registered address of the account. Does not carry a `country` field; the country is captured at the top-level `country` property.","properties":{"city":{"type":"string","description":"City name.","uniqueKey":"data.registration_address.city","typeLabel":"string"},"line1":{"type":"string","description":"First line of the street address.","uniqueKey":"data.registration_address.line1","typeLabel":"string"},"line2":{"type":"string","description":"Second line of the street address. 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