The following timeframes establish the operational limits for cancelling, reversing, or obtaining refunds on payments.Documentation Index
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| Action | Timeframe |
|---|---|
| Transaction / pre-auth cancellation | Before 23:00 on the day of transaction or pre-auth completion |
| Pre-authorization reversal | Within 30 days after pre-authorization |
| Refund processing | Within 179 days after the transaction |

